Vaigai Cable TV — Fiber Ticketing
Create tickets, assign to technicians or send to Cable TV group.
New Ticket
STB ID
Customer Name
Contact Number
Date & Time
Location / Address
Issue Type
No Signal - Fiber Cut
Intermittent Connectivity
Slow Speed
Sync / Modem Issue
Other
Notes / Additional Info
Assign To (Group / Auto)
Send to Cable TV Group
Auto-assign by shift
Team A
Team B
Priority
P1 - Urgent
P2 - High
P3 - Normal
Assign to Technician (optional)
-- None (Send to Group) --
Aakash (KALAI NAGAR)
Aakash Surya (All Area)
Anand (VALAR NAGAR)
ANANTHI (TALLAKULAM)
Bala (NARIMEDU)
Bala (RESERVELINE)
CHINNA THAMBI (GORIPPALAYAM)
Muthukumar (All Area)
New Staff (ANNA NAGAR)
New Staff (SMP COLONY)
SELVARAJ (KDACHANENTHAL A&B)
SENTHIL KUMAR (KARPPAGA NAGAR)
SENTHIL KUMAR (LURTHU NAGAR)
SENTHIL KUMAR (SURYEYOR COLONY)
Create Ticket & Generate WA
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